We engaged Tony in a conversation about one particular piece - a grove of aspens near Independence Pass - and Tony stopped what he was doing, told us the complete backstory of how and when he found this particular grove, and asked us what we thought of it.
"Do you mind if I bring the picture out to your house, so I can center and mount it myself?" he asked.
It was clear that Tony took as much pride in how the picture would hang in our living room as he did in taking the picture itself.
This morning, Tony came by with his ladder, his tape and his level. Thirty minutes later, his gorgeous photograph was ours. Perfectly framed, perfectly spaced, perfectly level.
Why do I bring this up in a real estate blog? Because Tony Eitzel gets it.
Here is someone who loves his craft and wants total satisfaction for his clients. Tony is not going to have to ask for referrals, he's going to attract them by the way he runs his business.
When you deliver value in excess of cost, you create fans. Tony Eitzel knows what it takes to succeed in "The Thank You Economy".