Friday, March 7, 2014

HUD HOMES - YOU'VE BEEN WARNED

HUD Homes are the root canals of real estate.

Thank goodness they are on the decline.  I have probably sold 20 HUDs during the downturn, and I have one under contract now that is reminding me why I need to quickly make a U-turn and head the other way anytime I see a HUD sign planted in front of a vacant property.

A HUD home is a property owned by the Department of Housing and Urban Development.  This is the government agency that insures FHA loans, meaning that if banks will underwrite loans to guidelines established by FHA, the government will step in and make the lender “whole” if the buyer goes into foreclosure.

This means minimal risk to the banks, which meant that a whole bunch of FHA loans were done during the downturn that never would have been approved if there wasn’t the government’s “guarantee” of buyer performance.

So when a bank forecloses on an FHA buyer and submits and insurance claim to HUD, the government pays off the bank and takes the house in trade. 

This is where the fun begins.

I know my candor in this post will be upsetting to some people, but the first thing you need to know is that HUD does not hire based on merit. 

So when HUD sends in an “Asset Preservation Company” to drain the plumbing lines and secure the property, there’s no guarantee that this is being done correctly.  (And yes, just yesterday, I did an inspection on a HUD home where the contractor brought in to winterize the property failed to do so properly, resulting in a series of frozen pipes that caused a series of mini-floods throughout the house when the water was turned on… ah, but that’s a story for another day).

Once the property is “winterized”, HUD then puts it on the market. 

Here’s an overview of the rules:

- Home is placed on the market for 10 days;
- “Bids” are submitted online on behalf of owner-occupant buyers, but they must be working with a “HUD-certified” broker (which, fortunately or unfortunately, I am);
- Investors are not allowed to bid during this initial first-look period;
- Homes are sold strictly “AS IS”, with no repairs made by HUD, ever.
- High bidder wins, regardless of qualifications

If you’re lucky enough to win a HUD bid, now things get really exciting.

If you’re the broker, you have 48 hours to get a fully-executed contract package to HUD’s field office in Texas.  If the package doesn’t show up in 48 hours, delivered by overnight mail, your bid is tossed aside and they go to the next highest bidder.

What’s in that contract package?  Page after page of eight-point font legalese, which must be filled out in BLUE ink (no exceptions), with each and every signature and initial space fully executed (or see paragraph above).

HUD also views its transactions as so important that they require the signature of the owner of the real estate broker’s company.  So yes, the owner of my company is expected to sign a document (in BLUE ink) verifying that he knows this transaction is happening and that he personally vouches for the fact my client is an owner-occupant (although of course he has no idea who my owner-occupant buyer is).

It’s up to me to track down the owner of my company and get his signature (no matter where on the planet he may be), after I have presented the 49 pages of contract paperwork and addenda (signed in BLUE ink) to my buyer and picked up his cashier’s check for $1,000 (HUD’s standard earnest money deposit).

I then need to rush this package overnight (at my expense) to Texas, where it generally sits on someone’s desk for two or three days until it is opened and reviewed.  Eventually I get an email including a copy package of the contract, signed by an authorized desk jockey at HUD.

At this point, you have 15 days to get an inspection done.  If flaws are discovered with the home that were not disclosed by HUD (which is a pretty sure bet), you can cancel.  But your 15 day time limit is fixed and there are no extensions granted for any reason.

So the first thing you’ll want to do for your inspections is to get the water and utilities turned on. 

But… not so fast.  HUD wants a $150 cashiers’ check before they will fill out and sign a “Utility Activation Form”, which most water districts and utility companies require before temporarily restoring service to the house.

Once you have purchased this form (by sending another overnight package at the broker’s expense), you can call the water company and the gas/electric company.

Most water companies will not leave the water on for more than 72 hours, and they require that someone be at the property when the water is turned on at the street (to ensure the house doesn’t flood when the water is turned on).  Of course, they give you a nice four hour window with no advance notice, so plan on spending half a day at the house waiting for the water guy.

Working with the utility company can be even more fun.  Xcel will give you a day’s notice when they are coming to turn the gas on, but that’s it.  If you’re not there, no heat for you. 

So plan on spending up to a full day waiting for the gas service to be restored.

Once you’ve got water and power turned on, now you have a small window of time to get your inspection done.  This will be another $350 to $400, and as much as $500 if your client wants to test for radon. 

If your buyer is financing the property, chances are the appraiser will need to be squeezed in during this tight little window as well so he or she can verify that you have hot and cold running water.  Plan on writing another check for $400 for the appraisal. 

Let’s say, however, that the appraiser doesn’t show up during your 72 hour window of time with the utilities on. 

No problem, we just get another cashier’s check for $150 to HUD, get another Utility Activation Form, and we start the process over.  

Spend a half day waiting on the water.  Spend a full day waiting for the utilities.  And then hope that the appraiser shows up during your window of water/power time.

Let’s backtrack to yesterday for a moment.  Say, hypothetically, the Asset Preservation Company (Lowest Bidder Asset Preservation Company, LLC) botched the winterization and your plumbing is damaged. 

Let’s say your buyer spends $400 on inspections to learn that the plumbing is broken. 

That’s okay, you still might have 24 hours to get a plumber out (hypothetically), fix the plumbing (at the buyer’s expense) and get the home inspector back out to finish the inspection (with an additional trip charge). 

Even if that happens, though, we’ve run out of time for the appraiser before the utilities are turned off again.

Ok, freeze.  Go get another cashier’s check.  Send it to HUD.  Wait four days.  Get another Utility Activation Form.  Call for water and power.  Sit in the house for a day.  Get the appraiser out.  Hopefully no one has broken in and stolen the appliances or the copper pipes during this time.  Finally the appraiser signs off.

Now the lender can underwrite the file and (hopefully) approve the loan. 

If all of that happens, you’re almost there. 

Except now HUD requires that all closing figures and documents be sent to the title company eight full business days before closing.  No, I am not making that up. 

So your lender busts his or her tail, gets everything to the title company, and you wait.  And wait.  And wait. 

Finally, HUD looks at the paperwork and signs off.  You’re set to close!

You bring your funds to closing.  You sign you paperwork.  You finally own a HUD house!

You ask for the keys.  Um, you ask for the keys.  Keys? 

Oh yeah, HUD doesn’t allow me to give you the keys.  Per HUD’s policies and procedures, since the same key opens all 4,000 HUD homes in Colorado (that is some brilliance, right there), I am not allowed to give it to you. 

Instead, I am supposed to drive you to the house, open the front door, and wish you the best.  Then I am supposed to mail the key back to the listing agent.  Again, I am not making this up.

By this point, I think you can see the thread of insanity that runs through this process. 

It is my belief that at least half of the brokers in Colorado won’t even mess with HUD homes because of the absurdity of the process.  But, because HUD generally gives homes away for cheap (after all, the taxpayer foots the bill for losses), buyers go after them. 

The thing I want to do with this post is to use this as an educational tool for future buyers.  You need to know what this looks like up front, because by the time you figure out you’re in the middle of a three ring bureaucratic circus, you’ve already invested significant time, money and emotional energy.

I’m fine with HUD homes.  They are what they are.  They are often sold well below market value.  But if you find the process stressful, confusing and fraught with upfront costs and mind-numbing sideshows, don’t blame me.  You’ve been warned.